Returns & exchanges
Returns & Exchanges
Return & Exchange Period
You may return or exchange your Filippo Di Larenza order within 14 days of delivery.
Conditions
Items must be unused, unworn, and in original condition, with all tags and original packaging intact. Items showing signs of wear, damage, or alteration cannot be accepted.
How to Request a Return or Exchange
To request a return or exchange, please contact us at info@filipodilarenza.com within 14 days of receiving your order. We will provide further instructions.
Refunds
Once your return is received and approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Exchanges
Exchanges are subject to product availability. If the requested replacement item is unavailable, a refund will be issued instead.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Contact
For any questions regarding returns or exchanges, please contact us at info@filipodilarenza.com.